Overview
Our refund and returns policy lasts 1 hour. If 1 hours have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your meal must be untouched and in the same condition that you received it. It must also be in the original packaging.
Several types of meals are exempted from being returned.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without a proof of payment.
There are certain situations where only partial refunds are granted:
Refunds
Once your return is received and inspected, we will contact you via text, call or email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
If you’ve done all of this and you still have not received your refund yet, please contact us at refunds@turkeybite.ng
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at info@turkeybite.ng for questions related to refunds and returns.